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Opinion & Analysis

Fraud prevention and data protection

Fraud prevention and data protection

Gateley asset finance partner James Baird considers the latest EU fraud regulation proposals and highlights the key issues that need fine-tuning to ensure an effective pan-European fraud prevention legislative framework.

The big question

The big question

Are women better equipped than men when buying a car and car finance? BMW Financial Services' Sophie Grimshaw says yes, while her colleagues Joe Pattinson disagrees. Read on to decide who wins the argument.

Motor Finance Round Table: What about the future?

Motor Finance Round Table: What about the future?

This month, Motor Finance, in collaboration with Frontline Solutions, invited 12 car finance professionals to attend a round table discussion on the subject. This article highlights the afternoon’s debate, which focused on the use of social media for marketing and CRM, direct online sales, and the ways in which finance companies work with dealers on the web to generate more business.

Dear diary: all mouth and no trousers

Dear diary: all mouth and no trousers

The cliché says clothes make the man. This is untrue; attitude and behaviour make the man. Unfortunately, my attitude and behaviour are made of the same colour-clashing, itchy hessian as my officewear.

Satisfactory quality concerns

Satisfactory quality concerns

The increase in Satisfactory Quality (SQ) claims in recent months is set to continue. In times of economic downturn, customers have used SQ complaints as an excuse to stop payments on their finance agreements which is often the cause of adversary between the finance company and their customer from the offset.

Ohhhh, you work for a bank do you?

Ohhhh, you work for a bank do you?

In his first monthly column, straight-talking Andy Shuter of Frontline Solutions says we all need to ditch the prejudices we hold about those who work in finance.

What Roger did next

What Roger did next

Fred Crawley catches up with Roger Gewolb, a fixture of the UK motor finance industry since arriving from Chicago in 1974, to find out his plans for the future.

Editor's Letter: Bumper issue

Editor's Letter: Bumper issue

Have you noticed the extra-thick Motor Finance this month? Felt the extra weight in your hands? Are your shoulders sore just from lifting it to your desk?

Death of a salesman?

Death of a salesman?

Ronnie Denholm of Barclays Partner Finance says payment technology is changing rapidly for dealers and brokers. Firms that can evolve their business models to harness it will gain the edge.

Embracing regulation

Embracing regulation

With new regulator the Financial Conduct Authority threatening to flex its muscles, Paul Guy of FSA Automotive and Automotive Compliance asks if more consumer focus is a bad thing for car finance.


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