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PFM pioneer Wesabe to shut down

Wesabe, the pioneer of personal financial management (PFM) has been forced to close down after running out of money.

In a note to customers, the firm’s chief executive Marc Hedlund, said the 5-year old business will be shut down as of 31 July, after months of operating on a shoestring budget.

Hedlund said that, while the company’s website has remained online and received positive feedback from users, Wesabe has been unable to provide the support people need have required for “something so central as financial management”. 

“I’ve felt especially terrible that some members have had a good initial experience but then hit a problem, often after investing many hours, and aren’t able to get help with it. That’s obviously a bad experience, and not what we want to offer,” Hedlund said. 

Hedlund admitted that accepting new accounts and continuing to store highly sensitive information on a limited budget was not acceptable.

The company will continue to run its online forums with the financial support of one of its users. 

The demise of Wesabe comes just four months after the closure of UK-based personal finance start-up Kublax, also due to cash-flow problems.  

Mint, however, has been one of the rare success stories of the PFM market, selling to Intuit for $170m in September last year.